Service Information

At BetterCare™ we provide professional and fully accredited Psychotherapy for adolescents and adults, furthermore we screen clients and pair them with an appropriate professional removing the confusion and reducing wait times. Psychotherapists can help clients work through Anxiety, Bereavement, Depression, Bullying, Stress, Loneliness, Gender/Sexuality Issues, Self Esteem Issues, Relationship issues, Self harm, Suicidal ideation and Suicidality, Obsessive Compulsive Disorder(OCD), Post Traumatic Stress Disorder(PTSD), Bi-polar disorder, Body Dysmorphic Disorder and much more. We guide our clients through every step of the way using proven methods like CBT, ACT, Gestalt, Psychodynamics, Humanistic, Existentialism and much more to help develop new attitudes and coping skills for all of life’s complexities. Our skilled and compassionate therapists are highly qualified and accredited by the most recognised standards & ethical governing bodies. BetterCare™ provides a multi-disciplinary team with practitioners from all professional and theoretical orientations allowing us to provide a more suitable therapeutic match for clients. BetterCare™ for a better You. Booking Online? What to Expect? 1st- Select Book Now above and choose your date/time and available therapist- Select Next to add your details and select Book Now to confirm & pay 2nd - You'll receive a document which includes (a) An informed Consent Form (b) Intake/Screening Form to be returned. The information included will highlight your rights to privacy and confidentiality. The information you provide allows us confirm you're matched to a suitable practitioner. 3rd- Next you will receive our counselling contract for your information, protection and to confirm your appointment's terms & conditions. 4th- Next you will receive a weekly recurring invoice for your selected service and practitioner. This invoice includes convenient options for secure weekly payment handling. Please note; -Rest Assured following assessment, the service suitability will be confirmed, if necessary you will be informed and redirected within BetterCare™ and any fees paid will be validated before you commence.

Cancellation Policy

- All sessions booked online are fully refundable prior to entering contracts - There is a no fee cancellation / full refund (excluding third party card processing fees) available before entering contracts or if BetterCare™ can not pair you with a suitable practitioner. - There is a no fee cancellation / full refund (excluding third party card processing fees) available if you have booked a service inappropriate for your needs (determined following screening) - BetterCare™ will honour & validate all fees paid during re-referral process - Cancellation of a weekly appointment requires minimum 72 hours notice or the charge will still apply - Rescheduling requires 72 hours notice or appointment fee will still apply

Contact Details